Lexi’s Path to Twin Peaks
Lexi Burns has over 20 years of Training & Development experience in her background. Her career in training started at Hooters Texas Wings where she was responsible for the development of all Hourly and Management training programs and 21 new restaurant openings. She ascended to Twin Peaks in 2010, when the company had only 13 locations. Her guidance has been instrumental in the creation of brand policies, operating systems, HRIS implementation, and the onboarding and training of Franchisees. Since 2010, Lexi’s new store opening curriculum and training team have opened 69 locations. In 2013 she was an industry pioneer in the use of micro-learning as a strategy, through an online, mobile training platform. During her time at Twin Peaks, she has developed all front line training, Management Development through Multi-Unit, and Performance Management programs. In 2017, her responsibilities expanded to include Management Recruiting. Creating cutting-edge recruiting, onboarding, and training programs that engage the millennial generation and drive results is her team’s mission. Lexi is a long-time member of the Council of Hotel Restaurant Trainers (CHART). Lexi’s true professional passion is the development of her team members, that she works with daily.